Takata airbag recall
The Australian Competition and Consumer Commission (ACCC) has taken the unprecedented step of mandating a recall of all cars with faulty Takata airbags installed. As the country’s largest product recall, it is expected to affect 2.7 million cars on Australian roads.
The airbags have been associated with 20 deaths globally, including one death in Australia last year. The recall comes after it was discovered that the airbags inflators contain a defect causing them to explode, propelling shrapnel into drivers and passengers.
Is my car affected?
If your vehicle is affected by the recall, your vehicle supplier will contact you to arrange a replacement of the airbag when it initiates recall action.
However, with a wide range of vehicles affected by the fault, the Commission stresses the importance of checking your vehicle and promptly servicing any affected vehicles.
What do I do if my car is affected?
If your vehicle is listed as an affected model, contact your vehicle manufacturer to confirm your car’s involvement in the recall. This can be confirmed by providing the 17-character Vehicle Identification Number found on the vehicle or registration papers. The manufacturer will be able to tell you if your car is involved in the recall and what the next step in repairing the fault is.
Where can I get my airbags replaced?
Replacement of the airbag will usually be undertaken by a dealer in the supplier’s network.
To have your airbags replaced you must contact a dealership that represents the brand of car you own, call their service centre with your car’s VIN and they can tell you over the phone when the parts will be in.
If you do not have your registration papers or cannot find your car’s VIN, you will be able to take your vehicle to the service department where an adviser will check the car for you free of charge.
You will not be charged for the replacement. The cost of replacing these faulty airbags will be billed to the manufacturers. If you think you have been charged, please report it to the Australian Competition and Consumer Commission.
In addition, loan cars, taxi fare and even tows have been included under the compulsory recall. If your car is affected by the recall, you are entitled to a loan car or taxi fare if a dealership takes longer than 24-hours to replace a defective airbag.
The safety of those travelling on our roads is paramount. Please check your vehicles and ensure that any faulty parts are promptly replaced to ensure the safety of yourself and all those who may be travelling with you.